Position 1 – Customer Services Officer -I for Burayu

Qualification: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience : 2 (Two) years of relevant experience in a Bank.

Job Description:

The Customer Services Officer -I
Is responsible to make/Check front office customer service support at the branch.
will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
handles cash and non-cash transactions and all customer requests at the branch.

Competencies Required

Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Click here To Apply

https://forms.gle/jMJCxFk1iW3Bd1Gs8

Position 2 – Customer Services Officer -II For Burayu

Qualification : Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience : 2 (Two) years of relevant experience in a Bank.

Job Description:

The Customer Services Officer -II
Is responsible to make/Check front office customer service support at the branch.
will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
handles cash and non-cash transactions and all customer requests at the branch.

Competencies Required

Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Competencies Required

Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Click Here To Apply

https://forms.gle/jMJCxFk1iW3Bd1Gs8

Position 3 – Senior Customer Services Officer – For Burayu

Qualification: Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience : 5 (Five) years of relevant experience in a Bank

Job Description:

The Senior Customer Service Officer
Provides front office customer service support at the Branch
Handles account management transactions
Respond to customer enquiries
Handles cash and non-cash transactions and all customer requests at the branch.

Competencies Required

Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Click Here To Apply

https://forms.gle/6bRdqnf15M4YPRUw9

Position 4 – Senior Customer Services Officer – For Assela

Qualification: Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience : 5 (Five) years of relevant experience in a Bank

Job Description:

The Senior Customer Service Officer
Provides front office customer service support at the Branch
Handles account management transactions
Respond to customer enquiries
Handles cash and non-cash transactions and all customer requests at the branch.

Competencies Required

Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Click Here To Apply

https://forms.gle/6bRdqnf15M4YPRUw9

Position 5 – Branch Manager I for Hawassa

Qualification: Bachelor’s Degree in  Banking & Finance, Accounting, Management, Economics, Business Administration or other related fields of studies.
Experience: Minimum of seven (7) years of professional experience at a Bank out of which One (1) Year as Customer Services Manager or equivalent role.
Candidates applying for managerial positions shall possess key

Job Description:

The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.

The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.

competencies and skills including:

Excellent teambuilding and analytical skill
Ability to work under pressure
Sufficient knowledge of modern management techniques;
Excellent organizational skills;
Ability to distribute sales targets and production goals to staffers and manage achievement;
Knowledge of commercial business law, sector rules and regulations;
Results driven and customer focused
Leadership and human resources management skills

Click Here To Apply

https://forms.gle/6bRdqnf15M4YPRUw9