MMCY Tech PLC
Position – Call Center Agent
Qualifications: Degree in any field
Additional Knowledge:-
Excellent communication, interpersonal, and organizational skills. (Fluency in English is mandatory)
Flexibility to work in different time zones
Basic computer skill
Job Description
Cold calling, using a given phone directory to sell products
Following up on warm leads (potential clients)
Using scripts to provide information about product’s features, prices, etc. and present their benefits
Evaluating and suggesting modifications to the sales script
Dealing with complaints or doubts to safeguard the company’s reputation
Keeping records of calls and sales and record useful information
Utilizing Salesforce, cold calling, and email to generate new sales opportunities
Identifying prospect’s needs and suggesting appropriate products/services
Building long-term relationships with prospects to qualify leads as sales opportunities
Proactively seeking new business opportunities in the market
Setting up meetings or calls between (prospective) customers and sales executives
Reporting to the sales manager with products of weekly, monthly, and quarterly results
Location: Kazanchis Bloomtech Tower 11th floor
Deadline: Dec 05, 2022
How to Apply
Interested Candidates Can Apply on Email: talent@mmcytech.com and in the email subject line please write “Call Center Agent”
Only candidates who have been shortlisted will be contacted.
CONTACT INFO
Addis Office:- Kasanchis, next to Jupiter Hotel Bloomtech bldg, 11th floor
Addis Ababa, Ethiopia
+251-903-731-001
talent@mmcytech.com