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Safaricom Ethiopia is hiring 8 – new job positions

4,427

Safaricom Ethiopia

Position 1: Fleet Coordinator

Job Responsibilities

  • Undertake various administration functions associated with the coordinator role.
  • Responsible for the implementation of processes, procedure, and organization within the group.
  • Assure the accomplishment of the vehicle technical works in the desired technical and quality standards.
  • To work closely with the Fleet Management team to ensure accuracy of defects/reports and the rescheduling of non-serious defect rectification.
  • Ensure compliance/adherence to corporate fleet policies, to include but not limited to vehicle inspections, idling/speeding policies, damage, and accident reporting/disciplinary actions
  • Provides all required information to section supervisor/manager for decision making & reporting.
  • Suggest alternative way & means of rectifying complex automotive maintenance problem when arises.
  • Often keep the safety work standards.
  • Managing fleet Maintenance activities performed by an outsourcing garage and ensure it is timely and up to date.
  • Investigate complaints, accidents, operations and maintain a database for accident record keeping.
  • Prepare work order confirmation for the repaired/maintained vehicles and sent to procurement to affect the payment and follow up the payment process.
  • Prepares daily & weekly reports of fleet maintenance related activities.
  • Establishes and maintain records for all vehicles, and properly file in their permanent records and ensure reports can be easily retrieved,
  • Assist the fleet management team during annual vehicle inspection and periodic servicing
  • Establish and maintain proper controlling mechanism while replacing parts by outsourcing garages.
  • Assist and participate in all bid preparation and evaluation process that are related with fleet section.
  • Operate the company vehicle maintenance quality control systems for vehicle repairs and tire inspections.
  • Participate & assists in the preparation of technical specifications & economical evaluation of fleet related issues.
  • Managing drivers so they adhere to strict schedules.
  • Ensuring all vehicles are correctly Registered and with the right licenses thus complying with Ethiopian Transport laws and regulations.
  • Developing strategies for greater fuel efficiency.
  • Scheduling regular vehicle maintenance to ensure operational efficiency and ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
  • Monitoring driver behavior and ensuring a high level of customer service.
  • Analyzing data to increase business operational efficiency.
  • Utilizing vehicle tracking and GPS systems to monitor drivers and track vehicles
  • Establish/maintain key relationships with fleet vendors (bulk fuel providers, parts vendors, contract mechanics, leasing companies, etc.) and ensure seamless assistance to field operations on an as needed basis
  • 100% compliance to internal and external regulations and laws on occupational road risk
  • 100% availability of fleet and transport services for employees
  • 100% adherence to SLAs by suppliers and vendors

Job Requirements

  • Chain Management and Logistics,
  • 2 – 3 years’ experience in a similar role
  • Experience with onboarding Telematics and Utilization tracking system
  • Strong interpersonal & communication skills and able to work with various stakeholder groups

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply.

Position 2: Retail Experience Executive-Jijiga

Job Responsibilities

·       Offer exceptional front-line support to customers visiting Retail shops and ensure that customers are satisfied with products, services, and features.

·       Delivery of excellent customer service in all interaction with customers that leads to long lasting relationships with the customer.

·       Handling customer complaints in a professional manner-ensuring customer is satisfied at the end. Taking ownership of customer issues arising, maintain daily log of all escalated issues, and follow up with back office on resolutions within agreed SLA.

·       Ensure optimization of retail operations in achievement of sustainable competitive advantage

·       Ensure achievement on all retail performance management parameters with focus on continuous improvement.

·       Adherence to KYC process guidelines – Update customer records accurately on systems and databases including following KYC procedures end to end.

·       Adherence to documented operational processes, procedures, and standards

·       Responsible for ownership and confidentiality of customer documents/records including filing of the same

·       Accuracy in cash and stock handling and reconciliation as per agreed procedures/processes

·       Identify opportunities to win more on sales by up-selling and cross-selling and ensure achievement of daily, weekly, monthly, quarterly sales targets

·       Involvement in acquisition agenda and support by ensuring the set individual and team target on acquisition are achieved

Job Requirements

Qualifications

·       Degree from a recognized university.

·       Minimum 1 year  experience in frontline customer facing  service environment.

·       Understanding of English and local language both written and spoken is mandatory.

·       Literacy in basic computer applications such as MS word, excel, outlook  etc.

·       Ability to cope with pressure from customers while delivering quality service.

·       Ability to accurately perform cash transactions.

·       Knowledge of Telecommunication products and services.

·       Good listening and critical problem-solving skills.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply.

Position 3: Senior Specialist :Access Network Delivery & Support

Job Responsibilities

  • Co-ordinate with the technology teams for the delivery of new EBU specific PtP and PtMP base stations, new sector deployments as well as fibre connectivity to all enterprise customers.
  • Ensure that all PtP, PtMP and Fibre implementation and network availability targets are met.
  • To provide second or third level technical support to the CSOC for related faults in the network.
  • Provide weekly and monthly reports on EBU PtP, PtMP and Fibre transmission links and initiate corrective maintenance where performance KPIs are not achieved.
  • Monitor Base Station, and per sector utilization, along with fibre access utilization traffic reports as provided by CSOC to proactively manage capacity of all access network elements to avoid congestion.
  • Collaborate with domain specialists to ensure the delivery of customer solutions within the project or customer guided timelines.
  • Provide regular reports to the project manager on the delivery of all technology and services per EBU customer requirement.

Job Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or other related field is preferred.
  • Five to seven years of experience in the following disciplines: Microwave, IP Networking and Fibre connectivity.
  • Extensive exposure to multiple, diverse technologies environments.
  • Extensive experience in technical capability modelling and technical and solution delivery.
  • Professional experience and knowledge of Telecommunications industries strongly preferred.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply.

Position 4: Senior Specialist: IP Network Delivery & Support

Job Responsibilities

  • Co-ordinate with the technology teams for the delivery of all IP connectivity for Microwave Point to Point (PtP) and Point to Multi-Point (PtMP) and fibre sites.
  • Ensure that all PtP, PtMP and Fibre IP connectivity is delivered on time.
  • Ensure IP network availability targets are met.
  • To provide second or third level technical support to the CSOC for related faults in the network.
  • Provide weekly and monthly reports on IP network connectivity initiate corrective maintenance where performance KPIs are not achieved.
  • Monitor IP Network connectivity utilization and thereby manage capacity of all IP network elements to avoid congestion.
  • Collaborate with domain specialists to ensure the delivery of customer solutions within the project or customer guided timelines.
  • Provide regular reports to the project manager on the delivery of all technology and services per EBU customer requirement.

Job Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or other related field is preferred.
  • Five to seven years of experience in the following disciplines: Microwave, IP Networking and Fibre connectivity.
  • Extensive exposure to multiple, diverse technologies environments.
  • Extensive experience in technical capability modelling and technical and solution architecture.
  • Professional experience and knowledge of Telecommunications industries strongly preferred.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply.

Position 5: Principle Specialist: Access Network Architect

Job Responsibilities

  • Translate the overall technology network topology and target architecture into corresponding solution designs for EBU customers.
  • Design end-to-end solutions and cross domain solutions.
  • Define operational, and quality requirements for EBU customer solutions.
  • Collaborate with domain specialists to plan delivery of customer solutions.
  • Provide guidance to delivery teams to ensure alignment with the EBU customer requirements.
  • Collaborate with domain specialists to ensure solution compliance to security, privacy, and regulatory needs.

Job Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or other related field is preferred.
  • Five to seven years of experience in the following disciplines: Microwave, IP Networking and Fibre connectivity.
  • Extensive exposure to multiple, diverse technologies environments
  • Extensive experience in technical capability modelling and technical and solution architecture.
  • Professional experience and knowledge of Telecommunications industries strongly preferred.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply

Position 6: Principle Specialist:- Cloud And Hosting Architect

Job Responsibilities

  • Translate the overall technology network topology and target architecture into corresponding solution designs for EBU customers.
  • Design end-to-end solutions and cross domain solutions.
  • Define operational, and quality requirements for EBU customer solutions.
  • Collaborate with domain specialists to plan delivery of customer solutions.
  • Provide guidance to delivery teams to ensure alignment with the EBU customer requirements.
  • Collaborate with domain specialists to ensure solution compliance to security, privacy, and regulatory needs.
  • Architecting and building IaaS and PaaS solutions.
  • Build network designs and specific use cases for the deployment for EBU customer Cloud solutions

Job Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or other related field is preferred.
  • Five to seven years of experience in the IT Networks and Cloud Networking domains.
  • Technology-savvy, and can design cloud and hybrid solutions.
  • Should have experience with all aspects of a cloud projects — from development, testing, and implementation, to production—although they are primarily responsible for designing cloud architectures. This additional experience will help them make better design decisions.
  • Extensive exposure to multiple, diverse technologies environments
  • Extensive experience in technical capability modelling and technical and solution architecture.
  • Linux- and Windows-based system administration skills.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply.

Position 7: Security Architect

Job Responsibilities

  • Translate the overall technology network topology and target architecture into corresponding solution designs for EBU customers.
  • Define operational, and quality requirements for EBU customer security requirements.
  • Collaborate with domain specialists to plan delivery of customer security solutions.
  • Provide guidance to delivery teams to ensure alignment with the EBU customer requirements.
  • Collaborate with domain specialists to ensure solution compliance to security, privacy, and regulatory needs.
  • Will build network designs and specific use cases for the deployment for EBU customer Security solutions.
  • Complete feasibility analysis.
  • Undertake solution design

Job Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or other related field is preferred.
  • Five to seven years of experience in the IT Networks and Security domains.
  • Deep understanding of IT regulations
  • Experience in interpreting law, policy and/or regulations
  • Extensive knowledge of Internet security issues
  • Extensive exposure to multiple, diverse technologies environments
  • Extensive experience in technical capability modelling and technical and solution architecture.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply.

Position 8: Delivery Manager

Job Responsibilities

  • Creates detailed project plans encompassing all deliverables & ensuring stakeholder buy in.  Manage change control using the appropriate process.
  • Creates and sustains collaborative working relationships across the customer, suppliers, and internal delivery teams, defining clear roles and responsibilities.
  • Maintain a project finance tracker and utilize change control for cost variation from original baseline.Have a complete understanding of change control domain. Awareness of the commercial impact of change including; cost ownership, milestone status, project margin, total contract value (TCV) and aligned resources.
  • Complies with Project Delivery Life-cycle methodology which is supported by industry project management standards such as PRINCE2.
  • Establish & maintain a Risk and Issue register, whilst identifying new risks and responses as well as mitigation strategies throughout the life-cycle of the project.

Job Requirements

  • Project management qualification (PMP) such as Prince 2 Practitioner or equivalent
  • Significant proven Project Management experience of managing large and complex projects
  • Self-motivated individual with good organizational, interpersonal, and influencing skills
  • Agile experience is desirable.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience please  proceed to update your candidate profile on Ethiojobs.net , then click on the apply button

 Remember to attach your resume !

 Female candidates are encouraged to apply.

I Can Apply Online?:
Yes, this job online applicable [NB: Check the job deadline/closing date before starting any job application process!]
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